We appreciate your interest in PYS.com! We’re eager to help you and answer your questions. Our Customer Service team is available by Email and Phone.
(unfortunately we are unable to take phone orders; all orders must be completed through our website)
Answers to the most Frequently Asked Questions (including when items will be restocked, authenticity of our products, and wholesale opportunities) can be found here.
Have a question about Your Order? Or need more info?
Please note: We do not have any additional information regarding Out of Stock items or when out of stock items may be restocked. And at this time we do not have the capability to place special orders; the only items we have available for purchase are those listed and in stock on our website.
Submit a request here. On average, we respond to all inquiries within 1 business day. We’re off over the weekends, so if you email us on Friday or over the weekend we’ll get back to you Monday (or the following business day).
Monday - Friday 8am - 5pm PST
Sometimes our phone lines can get crazy, or you may have called us after-hours. If you're prompted to, please leave us a voice message with your Order ID and inquiry and we’ll get back to you. If you don't know your Order ID it's best to submit your request here. If it's urgent it's best to submit a service request and leave the detail.
Note : please do not return your online purchases to the address below. For our return address, please refer to our return information.
20651 Golden Springs Drive, Suite #288
Walnut, CA. 91789